Advanced Health

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Claims department inquiries and paper claims

Official page read
Phone541-269-0567Fax

541-266-0141

Published email

claims@docshp.com

Provider claims questions as listed on the provider contact page.

Published hours

Not published in this record

Product, plan and location

medicaid
Oregon

Published service area

Advanced Health Oregon Health Plan members living in Coos and Curry counties.

Coos County, OR · Curry County, OR · Area source ↗

Mailing address
Advanced Health, PO Box 241866, Apple Valley, MN 55124

Paper claims only.

Claim submissions are not accepted by fax; this is the claims-department correspondence fax. Electronic payer IDs: DOCSO (professional) and UOCSO (institutional), all letters. Advanced Health processes SUD claims for dates of service from October 1, 2025; earlier SUD dates follow the ADAPT route on this source.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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