DialClerk Directory

Hospitals and health systems

Adventist Health

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Patient billing questions (system-wide)

Official page read
Phone800-593-1551Published hours

Monday through Friday, 7 a.m. – 8 p.m. Pacific Time

Product, plan and location

Confirm the exact product or service
California · Hawaii · Oregon · Washington

Mailing address

Not researched for this route

Bill questions for Adventist Health hospitals and clinics, including White Memorial, Glendale and Simi Valley. Have the encounter number from the statement ready. Payment plans are also discussed at this number.

View source ↗ · Source checked 2026-10-24 · Payment plan questions at the same number ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Automated pay-by-phone service

Official page read
Phone877-248-6441Published hours

24/7

Product, plan and location

Confirm the exact product or service
California · Hawaii · Oregon · Washington

Mailing address

Not researched for this route

Automated payments; requires the Access Code or Payor ID from the statement. Not for billing questions.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance and government program specialists

Official page read
Phone844-827-5047Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California · Hawaii · Oregon · Washington

Mailing address

Not researched for this route

Financial assistance application help and Medicaid/government program screening for patients with an upcoming visit or care in the last 90 days. Eligibility is decided under Adventist Health policy.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Health information management / medical records release (paper authorizations)

Official page read
Phone

No phone listed for this route

Published email

MedRecords@ah.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California · Hawaii · Oregon · Washington

Mailing address

Not researched for this route

Scanned completed Authorization to Release Medical Information forms. Providers can instead use the online provider records request (email verification, no login). The fax/address are shown in an interactive section that was not captured.

View source ↗ · Source checked 2026-10-24

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fax other

Medical records questions — Adventist Health White Memorial

Official page read
Phone323-260-5702Published email

MedRecords@ah.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Facility medical records contact for Adventist Health White Memorial; call with questions about accessing records. Paper authorizations may be emailed to MedRecords@ah.org.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical records questions — Adventist Health Glendale

Official page read
Phone818-409-8171Published email

MedRecords@ah.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Facility medical records contact for Adventist Health Glendale; call with questions about accessing records. Paper authorizations may be emailed to MedRecords@ah.org.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical records questions — Adventist Health Simi Valley

Official page read
Phone805-955-6820Published email

MedRecords@ah.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Facility medical records contact for Adventist Health Simi Valley; call with questions about accessing records. Paper authorizations may be emailed to MedRecords@ah.org.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

One Call Direct Admit and Transfer Center — Adventist Health Glendale

Official page read
Phone833-468-6238Published hours

Available 24/7, 365 days a year

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Nurse-staffed single point of contact for referring facilities and offices arranging acute transfers or direct admissions to Adventist Health Glendale.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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