Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
Monday through Friday, 7 a.m. – 8 p.m. Pacific Time
Product, plan and location
Confirm the exact product or service California · Hawaii · Oregon · Washington
Mailing address
Not researched for this route
Bill questions for Adventist Health hospitals and clinics, including White Memorial, Glendale and Simi Valley. Have the encounter number from the statement ready. Payment plans are also discussed at this number.
Confirm the exact product or service California · Hawaii · Oregon · Washington
Mailing address
Not researched for this route
Financial assistance application help and Medicaid/government program screening for patients with an upcoming visit or care in the last 90 days. Eligibility is decided under Adventist Health policy.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Call preparation · editorial guide
Make the call count.
Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
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Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
Questions to resolve
Is this a bill, insurance explanation or assistance application?
Which department reviews the balance or assistance request?
What written confirmation will document the next step?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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