Adventist HealthCare

Billing questions and pay-by-phone for Shady Grove Medical Center, White Oak Medical Center, Fort Washington Medical Center and Adventist HealthCare Rehabilitation. Adventist Medical Group, home health, imaging and other services have separate billing lines. Not the Adventist Health (West Coast) system.

Phone: Patient Financial Services 301-315-3660 (same as hospital billing). Help with the financial assistance application; in-person help/submission at Patient Access, Shady Grove Medical Center (9901 Medical Center Drive, Rockville) or White Oak Medical Center (11890 Healing Way, Silver Spring). Physicians with privileges may not be covered by the policy.

Physician practice billing (Adventist Medical Group, Cardiac Associates, Shady Grove Orthopaedics) — assistance or pay by phone. Separate from hospital billing.

Release of Information Specialists for Shady Grove, White Oak, Fort Washington and Rehabilitation records. Fax or email the completed Disclosure Form; mailed requests take about 5–10 business days. Original forms may be mailed c/o HIM at the facility where care was received (Shady Grove address shown). An online ID-verified request option also exists.

Medical staff appointment, credentialing and privileges for Shady Grove Medical Center and Adventist HealthCare Rehabilitation (from the AHC medical staff orientation guide linked on the For Healthcare Professionals page).

Medical staff office main line for White Oak Medical Center (Silver Spring).

Medical staff office main line for Fort Washington Medical Center.

Bed control for physicians arranging admissions/direct admissions at Shady Grove (admitting orders must be entered first). Rehab bed control 240-864-6126; White Oak bed control 240-637-5357. Not a published transfer center.