Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
patient billing
Hospital billing — Patient Service Representatives (Shady Grove, White Oak, Fort Washington, Rehabilitation)
Billing questions and pay-by-phone for Shady Grove Medical Center, White Oak Medical Center, Fort Washington Medical Center and Adventist HealthCare Rehabilitation. Adventist Medical Group, home health, imaging and other services have separate billing lines. Not the Adventist Health (West Coast) system.
Phone: Patient Financial Services 301-315-3660 (same as hospital billing). Help with the financial assistance application; in-person help/submission at Patient Access, Shady Grove Medical Center (9901 Medical Center Drive, Rockville) or White Oak Medical Center (11890 Healing Way, Silver Spring). Physicians with privileges may not be covered by the policy.
Physician practice billing (Adventist Medical Group, Cardiac Associates, Shady Grove Orthopaedics) — assistance or pay by phone. Separate from hospital billing.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
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Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
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