DialClerk Directory

Aegis Sciences Corporation

Labs and diagnostic testing

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

lab client services

Client Services — laboratory administration

Official page read
Phone615-255-2400Fax

615-988-1524

Client Services department fax.

Published email

Client.Services@aegislabs.com

Aegis Client Services administrative inquiries.

Published hours

Phone: Monday-Friday, 6:30 a.m.-6 p.m. CT. The email section separately lists Saturday, 9 a.m.-5:30 p.m. CT.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Organization-specific U.S. administrative support. Test availability, ordering requirements, insurance and assistance terms require individual confirmation; no county service area is inferred.

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2.

Menus can change. No live call verification is claimed.

Published Client Services contact. Saturday hours appear under the email section, not the phone subsection; no Saturday phone staffing is asserted.

View source ↗ · Source checked 2026-10-22 · aegis pay ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Client billing — invoice and client-payment questions

Official page read
Phone877-723-2145Fax

440-788-2198

Client billing and invoice department fax.

Published email

Billing@aegislabs.com

Client payment and invoice questions, as labeled by Aegis.

Published hours

Monday-Friday, 8 a.m.-6 p.m. CT.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Organization-specific U.S. administrative support. Test availability, ordering requirements, insurance and assistance terms require individual confirmation; no county service area is inferred.

Mailing address

Not researched for this route

The source labels this department Client Payments and Invoice Information. It is retained for client invoices and is not represented as a dedicated patient financial-assistance department.

View source ↗ · Source checked 2026-10-22 · aegis pay ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Patient payment portal — official payment entry page

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Organization-specific U.S. administrative support. Test availability, ordering requirements, insurance and assistance terms require individual confirmation; no county service area is inferred.

Mailing address

Not researched for this route

The official page separates Patient Payments from Client Invoice Payments. Select the patient option for an Aegis patient statement. No payment was made, and no dedicated patient billing phone, assistance program or payment postal address was verified.

View source ↗ · Source checked 2026-10-22 · aegis contact ↗

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Call preparation · editorial guide

Make the call count.

Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.

Have ready in your secure workspace

  • Lab and test name from the order or bill
  • Ordering practice and existing order reference
  • The specific administrative question

Questions to resolve

  • Is this the performing laboratory and correct support team?
  • What secure channel handles this order, result or billing question?
  • Are there test-specific submission or specimen instructions?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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