Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
claims
Out-of-network vision claims — mail or fax (Aetna Vision Preferred)
Official page read
Phone
No phone listed for this route
Fax
866-293-7373
Out-of-network vision claim form
Published hours
Not published in this record
Product, plan and location
vision National contact — confirm product and location
Mailing addressFirst American Administrators, Inc.
Attn: OON Claims
P.O. Box 8504
Mason, OH 45040-7111
Out-of-network vision claim form and itemized paid receipts
Member out-of-network claim form for Aetna Vision Preferred states to mail or fax the completed form and itemized receipts. It is a member reimbursement form; in-network claims go through EyeMed. Do not use for medical-plan claims.
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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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