Medicine manufacturers and support programs

Alexion OneSource

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

provider services

Alexion OneSource — field reimbursement and product-access support

Official page read
Phone888-765-4747Published hours

Monday-Friday, 8:30 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current brand pages direct healthcare offices to OneSource for connection to a Field Reimbursement Manager and customer operations for ordering/shipping questions. Support varies by prescribed product and does not establish payer approval.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Alexion OneSource — patient-services and optional copay enrollment

Official page read
Phone888-765-4747Fax

800-420-5150

Published email

OneSource@Alexion.com

Patient enrollment page and requested insurance-card copies.

Published hours

Monday-Friday, 8:30 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Alexion OneSource 100 College Street New Haven, CT 06510

Published patient-services mailing contact in the form header; enrollment instructions specifically direct email or fax, not patient payments.

The March 2025 patient form is linked by the five reviewed brand pages. It instructs email or fax of page 2 and insurance cards. Optional copay consent is subject to product-specific terms; the form is not a prescriber prescription or a REMS form.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Alexion OneSource — KOSELUGO support enrollment

Official page read
Phone888-765-4747Published email

OneSource@alexion.com

KOSELUGO OneSource enrollment as explicitly published in the July 2026 access guide.

Published hours

Monday-Friday, 8:30 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

July 2026 access guide explicitly offers OneSource enrollment by phone or email and a KOSELUGO online form. The generic /koselugo/get-started URL returned 404; no fax from another product is assigned here.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

STRENSIQ — PANTHERx Rare prescription intake

Official page read
Phone844-787-6747Fax

844-787-2527

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 8008

Menus can change. No live call verification is claimed.

Product-specific prescription and medical-necessity form for PANTHERx Rare. Use extension 8008. This is a pharmacy intake channel, separate from OneSource enrollment.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

KOSELUGO and VOYDEYA — Onco360 prescription and access coordination

Official page read
Phone877-662-6633Fax

877-662-6355

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current brand guides publish Onco360 prescription fax and telephone. KOSELUGO guide also describes an institutional dispensing-network pathway; Onco360 is its sole contracted specialty pharmacy, not the only permissible dispensing setting. VOYDEYA uses its own prescription and REMS process.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Alexion OneSource — VOYDEYA copay and temporary access programs

Official page read
Phone888-765-4747Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

May 2026 guide distinguishes commercial copay, a 30-day Free Trial and Free Limited Supply during qualifying coverage delays. Government-insured patients may be referred to independent resources; no foundation funding or approval is promised.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Alexion OneSource — authorization withdrawal or service changes

Official page read
Phone

No phone listed for this route

Published email

OneSource@Alexion.com

Revocation, unsubscribe or patient-service changes under the enrollment authorization.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Alexion OneSource Patient Support Program 100 College Street New Haven, CT 06510

Written authorization revocation, unsubscribe or patient-service changes.

The patient form specifies letter or email to revoke authorization, unsubscribe or change services. Not a prescription or REMS channel.

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