Alexion OneSource

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

STRENSIQ — PANTHERx Rare prescription intake

Official page read
Phone844-787-6747Fax

844-787-2527

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 8008

Menus can change. No live call verification is claimed.

Product-specific prescription and medical-necessity form for PANTHERx Rare. Use extension 8008. This is a pharmacy intake channel, separate from OneSource enrollment.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

KOSELUGO and VOYDEYA — Onco360 prescription and access coordination

Official page read
Phone877-662-6633Fax

877-662-6355

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current brand guides publish Onco360 prescription fax and telephone. KOSELUGO guide also describes an institutional dispensing-network pathway; Onco360 is its sole contracted specialty pharmacy, not the only permissible dispensing setting. VOYDEYA uses its own prescription and REMS process.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

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A request does not create an account or start a call. Use business contact information only. No patient information.

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