Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

portal

Facility Resources — EpicRide user and facility access request (health plan facility booking)

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Alivi's Facility Resources page: facilities (PPEC, PCP/clinics, physical therapy, daycare, dialysis centers) schedule transportation for members through the EpicRide provider portal after submitting an access request form. Health plans listed on the form: CarePlus, Devoted, Gold Kidney, Humana Medicare, SOLIS, Sunshine and Wellcare. Corporate/business emails only.

View source ↗ · Source checked 2026-10-25

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portal

Member forms — mileage reimbursement, public transportation exclusion and Medical Necessity Form

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Alivi's member forms page offers the Medical Necessity Form, Public Transportation Exclusion, mileage reimbursement voucher and trip log; follow the instructions on each form for submission.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

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Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

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Portal name or transaction type
Error code and timestamp without patient data
Account administrator and transaction trace reference

Questions to resolve

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A request does not create an account or start a call. Use business contact information only. No patient information.