DialClerk Directory

Alkermes

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

U.S. Medical Information and adverse event reporting

Official page read
Phone888-235-8008

Medical information; adverse event reports

Published email

medinfo@alkermes.com

Medical information; adverse event reports

Published hours

Monday through Friday between 9 a.m. and 7 p.m. ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Healthcare professionals, patients and caregivers; also the U.S. adverse-event reporting number. Direct line 1-571-599-2702. Not for benefits verification.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Vivitrol2gether Patient Support Services — VIVITROL

Official page read
Phone800-848-4876Published hours

9AM–8PM (ET)

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

1-800-VIVITROL. VIVITROL (naltrexone ER) only: dedicated case managers, injection-provider access, logistics and refill reminders.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ARISTADA access support — coverage and assistance programs

Official page read
Phone866-274-7823Published hours

Monday–Friday, 9 AM to 8 PM, ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

1-866-ARISTADA. ARISTADA and ARISTADA INITIO (aripiprazole lauroxil) only: access support, Patient Assistance Program and co-pay information. ARISTADA labeling also lists this number for adverse reactions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

LYBALVI Care Support — ASPN Pharmacies prescriptions and support

Official page read
Phone844-592-2584

LYBALVI Care Support questions; phoned prescriptions

Fax

877-329-5928

LYBALVI prescriptions to ASPN Pharmacies

Published hours

Monday through Friday, 9 AM to 8 PM ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

1-844-LYBALVI / fax 1-877-FAX-LYBV. LYBALVI (olanzapine/samidorphan) only. Prescriptions may be sent to ASPN Pharmacies (NPI 1538590690, NCPDP 3147863) by EHR, phone or fax.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice