Allied Benefit Systems

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Customer service / provider assistance (number on forms)

Official page read
Phone800-288-2078Published hours

Member services team: Mon-Fri 8:00am-8:00pm CST; Sat 9:00am-12:00pm CST (per contact page)

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

This is a self-funded plan administrator, so each employer plan differs: the provider number, claim address and payer ID printed on the member's ID card are authoritative. Allied's claim form says 'Contact Allied at (800) 288-2078' and its pharmacy forms print the same number. The contact page says to use the number on the back of the member's ID card to reach the designated member services team; hours are the member services hours it publishes. Claim form says the claim mailing address is on the back of the employee's ID card.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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