Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.
portal
Provider portal (MyAmeriBen)
Official page read
Phone
No phone listed for this route
Published hours
Customer service 6:00am - 6:00pm MT, Monday - Friday (as stated on the MyAmeriBen page)
Product, plan and location
commercial National contact — confirm product and location
Mailing address
Not researched for this route
MyAmeriBen page: reach customer service at the number on the back of the medical card; provider log-in is offered separately from the employer/member log-in. The page publishes no provider phone, fax or claims address.
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Suggest a contact correction
Call preparation · editorial guide
Make the call count.
Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.
Have ready in your secure workspace
Portal name or transaction type
Error code and timestamp without patient data
Account administrator and transaction trace reference
Questions to resolve
Is this a portal permission, clearinghouse or payer issue?
What trace identifier is needed through the secure support channel?
How will the office confirm the issue is resolved?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
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For the people making the calls
Put payer follow-up on your office’s worklist.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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