DialClerk Directory

Labs and imaging

American Esoteric Laboratories

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

Location records

20 location records. Each record retains its published address and contact details.

Different source programs can refer to the same physical place. Counts describe location records and do not measure unique facilities.

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lab client services

Headquarters and general laboratory contact

Official page read
Phone800-423-0504Fax

901-844-8630

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
1701 Century Center Cove, Memphis, TN 38134

AEL headquarters as published on Contact Us; no county service-area assertion.

Headquarters toll-free contact. Local phone: 901.405.8200. Headquarters fax is a general administrative fax; not a test-order or assistance-application destination.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing inquiries

Official page read
Phone855-368-2767Fax

888-670-0832

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published billing phone and fax. Financial assistance has separately reviewed application instructions.

View source ↗ · Source checked 2026-10-22 · Cost saving options ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial-assistance application and Billing Services help

Official page read
Phone855-368-2767Fax

888-670-0832

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
American Esoteric Laboratories, Accounts Receivable Department, Attention: Settlements, 1701 Century Center Cove, Memphis, TN 38134

Return completed financial-assistance application and required supporting documentation, per application page 1.

Current cost-saving page links application [47839], filename 0725. Page 1 directs applications to Accounts Receivable, Attention: Settlements. No email is printed in these instructions; web-page generic mail/fax/email language does not establish an email route. Visible footers are copyright 2024 on page 1 and 2025 on page 2, not issuance dates. PDF extraction contains hidden CPL template text, excluded after visual inspection. Eligibility and supporting documentation require AEL review.

View source ↗ · Source checked 2026-10-22 · Current page linking this application ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

EMR interface and client IT support

Official page read
Phone800-423-0504Published email

clienthelpdesk@ael.com

EMR interface support.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 4 for an EMR representative.

Menus can change. No live call verification is claimed.

Have the customer code ready. General IT support portal is https://support.ael.com/.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

AEL-East regional office

Official page read
Phone423-586-3240Fax

423-581-0229

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
7501 Strawberry Plains Pike, Knoxville, TN 37924

AEL-East regional office location; source does not identify this as a payment or application mailing destination.

Regional office contact published by AEL; no broader state or county coverage inferred from office location.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

AEL-Central regional office

Official page read
Phone615-208-1950Fax

615-208-1956

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
2521 Perimeter Place Drive, Nashville, TN 37214

AEL-Central regional office location; source does not identify this as a payment or application mailing destination.

Regional office contact published by AEL; no broader state or county coverage inferred from office location.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

AEL-Little Rock regional office

Official page read
Phone501-660-4275Fax

501-660-4284

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
400 Hardin Road, Suite 140, Little Rock, AR 72211

AEL-Little Rock regional office location; source does not identify this as a payment or application mailing destination.

Regional office contact published by AEL; no broader state or county coverage inferred from office location.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

AEL-Jackson regional office

Official page read
Phone601-956-4048Fax

601-956-3661

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
2001 Airport Road, Flowood, MS 39232

AEL-Jackson regional office location; source does not identify this as a payment or application mailing destination.

Regional office contact published by AEL; no broader state or county coverage inferred from office location.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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