Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Location records
20 location records. Each record retains its published address and contact details.
Different source programs can refer to the same physical place. Counts describe location records and do not measure unique facilities.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Physical address1701 Century Center Cove, Memphis, TN 38134
AEL headquarters as published on Contact Us; no county service-area assertion.
Headquarters toll-free contact. Local phone: 901.405.8200. Headquarters fax is a general administrative fax; not a test-order or assistance-application destination.
Confirm the exact product or service National contact — confirm product and location
Mailing addressAmerican Esoteric Laboratories, Accounts Receivable Department, Attention: Settlements, 1701 Century Center Cove, Memphis, TN 38134
Return completed financial-assistance application and required supporting documentation, per application page 1.
Current cost-saving page links application [47839], filename 0725. Page 1 directs applications to Accounts Receivable, Attention: Settlements. No email is printed in these instructions; web-page generic mail/fax/email language does not establish an email route. Visible footers are copyright 2024 on page 1 and 2025 on page 2, not issuance dates. PDF extraction contains hidden CPL template text, excluded after visual inspection. Eligibility and supporting documentation require AEL review.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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