Health plans and insurers

AmeriHealth New Jersey

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

provider services

New Jersey provider customer service

Official page read
Phone888-968-7241Published hours

Monday–Friday, 8 a.m.–6 p.m.

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Menu guidance in the source record

Provider automated system: prompt 2.

Menus can change. No live call verification is claimed.

The page’s numeric tel link confirms 1-888-YOUR-AH1 as 888-968-7241. New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

New Jersey clinical services — utilization management

Official page read
Phone888-968-7241Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Enter authorization requests in PEAR Practice Management. Carelon/EviCore have separate delegated service categories; do not route every authorization to this general line. New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Credentialing and recredentialing inquiries

Official page read
Phone

No phone listed for this route

Published email

credinquiries@amerihealth.com

Credentialing and recredentialing inquiries.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.

View source ↗ · Source checked 2026-10-22

Report an update

provider enrollment credentialing

Credentialing application corrections

Official page read
Phone

No phone listed for this route

Fax

215-238-2549

Published email

CredOps@amerihealth.com

Corrections to credentialing applications.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.

View source ↗ · Source checked 2026-10-22

Report an update

pharmacy prior auth

Prescription drug prior authorization — non-Part D

Official page read
Phone888-678-7012Fax

888-671-5285

Published hours

Monday–Friday, 9 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Prescription Drug Benefits section, distinct from the page’s Medicare Part D section. New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Prescription drug prior authorization — Medicare Part D

Official page read
Phone888-678-7015Fax

888-671-5285

Published hours

24 hours a day, seven days a week

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address

Not researched for this route

Only the Prescription Drug Benefits (Medicare Part D) section; do not substitute for the non-Part-D line. New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

New Jersey consumer member customer service

Official page read
Phone844-937-2448Published hours

Monday–Friday, 8 a.m.–6 p.m.; extended hours may vary

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address
259 Prospect Plains Road, Bldg. M, Cranbury, NJ 08512-3706

General New Jersey consumer/employer correspondence; not claims or appeals.

The plan recommends the number on the member’s ID card for the most direct service. New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

New Jersey employer-plan member customer service

Official page read
Phone888-968-7241Published hours

Monday–Friday, 8 a.m.–6 p.m.; extended hours may vary

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address
259 Prospect Plains Road, Bldg. M, Cranbury, NJ 08512-3706

General New Jersey employer/consumer correspondence; not claims or appeals.

For employer plans located in New Jersey; Pennsylvania has a different published number. New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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