Monday–Friday, 8 a.m.–6 p.m.; extended hours may vary
Product, plan and location
Confirm the exact product or service New Jersey
Mailing address259 Prospect Plains Road, Bldg. M, Cranbury, NJ 08512-3706
General New Jersey consumer/employer correspondence; not claims or appeals.
The plan recommends the number on the member’s ID card for the most direct service. New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.
Monday–Friday, 8 a.m.–6 p.m.; extended hours may vary
Product, plan and location
Confirm the exact product or service New Jersey
Mailing address259 Prospect Plains Road, Bldg. M, Cranbury, NJ 08512-3706
General New Jersey employer/consumer correspondence; not claims or appeals.
For employer plans located in New Jersey; Pennsylvania has a different published number. New Jersey AmeriHealth routes only. This entity is distinct from AmeriHealth Caritas and AmeriHealth Administrators; confirm the member’s product and ID card.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Exact plan name and member contact instructions
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A clear request with no unnecessary medical detail
Questions to resolve
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This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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