DialClerk Directory

AnovoRx

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

Pharmacy and reimbursement departments

Official page read
Phone844-288-5007Fax

855-813-2039

Pharmacy and reimbursement department fax

Published hours

Pharmacy team 24 hours a day, 365 days a year; Reimbursement team Mon-Fri 7 a.m.-7 p.m. CST; closed major holidays

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Rare-disease specialty pharmacy (Memphis, TN). Local number 901-201-5470. Prescribers with medication questions call this number to reach a pharmacist.

View source ↗ · Source checked 2026-10-25 · Prescriber page — pharmacist line ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Eton products (Alkindi Sprinkle, Desmoda, Increlex, Khindivi)

Official page read
Phone833-343-2500Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after each of these products' referral/enrollment forms on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Catalyst products (Agamree, Firdapse)

Official page read
Phone833-422-8259Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after Agamree and Firdapse forms on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Recordati endocrine products (Isturisa, Signifor, Signifor LAR)

Official page read
Phone888-855-7273Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after these products' prescription forms on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Daybue (Rett syndrome)

Official page read
Phone844-737-2223Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after the Daybue prescription and enrollment form on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Fintepla (Dravet/LGS)

Official page read
Phone888-964-3649Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after the Fintepla REMS and referral forms on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Hemangeol

Official page read
Phone833-486-5950Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number Anovo's homepage calls it the dedicated Hemangeol pharmacy team on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Galzin (Wilson's disease)

Official page read
Phone833-442-5946Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after the Galzin referral form on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Forzinity (Barth syndrome)

Official page read
Phone833-458-9099Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after the Forzinity enrollment form on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Yuviwel (achondroplasia)

Official page read
Phone844-442-7236Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after the Yuviwel enrollment and consent forms on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Product program line — Tiglutik (ALS)

Official page read
Phone844-763-1198Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Number listed after the Tiglutik referral form on Anovo's prescriber page; use with the product-specific form. Confirm whether the line is the Anovo dispensing team or a manufacturer program when calling.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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