Ardon Health

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

Specialty pharmacy referrals

Official page read
Phone855-425-4085Fax

855-425-4096

Enrollment forms, patient forms and other health information

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Ardon Health, LLC 11835 NE Glenn Widing Drive Portland, OR 97220

General mailings

Ardon's provider page lists this phone and fax for specialty pharmacy referrals; the contact page says to fax enrollment forms and patient forms to the same fax. Same toll-free number reaches patient care associates and pharmacists (TTY 711).

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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