Current provider-support page lists 800-827-4814 and alternate 501-378-2307 for Doctor and Hospital Service (Arkansas policies only). It also repeats 800-827-4814 as the dedicated provider line. The page does not publish hours for this line.
The provider-support page expressly limits this BlueCard Service listing to Arkansas policies. It separately lists 800-676-2583 for benefits for all out-of-state policies. The member BlueCard page also uses 800-810-2583 for Blue Cross Blue Shield Global Core assistance; no universal claims or authorization function is inferred.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Help the next office
How did your call go?
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Find the team that supports your practice. Match the plan and state before using a general provider line.
Have ready in your secure workspace
Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number
Questions to resolve
Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory