DialClerk Directory

AstraZeneca FARXIGA and AZ Direct Support

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

FARXIGA — product information and savings-card questions

Official page read
Phone800-236-9933

AstraZeneca US product information; FARXIGA card terms also direct offer questions to this line.

Published hours

Monday–Friday, 8 a.m.–6 p.m. Eastern, excluding holidays.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

This is the number published by the current FARXIGA contact page and savings-card terms. The card excludes government-insured patients and has other eligibility restrictions. It is separate from AZ&Me patient assistance.

View source ↗ · Source checked 2026-10-22 · Current savings-support page and card terms ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

AstraZeneca Direct — FARXIGA program support

Official page read
Phone844-692-9633

AstraZeneca Direct support team for its FARXIGA program.

Published hours

Monday–Friday, 8:30 a.m.–8 p.m. EST (as published).

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current AZ&Me removal notice lists AstraZeneca Direct as a separate resource. This is not the AZ&Me free-medicine enrollment line. The source writes EST; seasonal time-zone handling has not been verified.

View source ↗ · Source checked 2026-10-22 · Current AZ&Me FARXIGA removal notice and linked Direct resource ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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