athenahealth

For existing customers and their authorized users (account holders) only. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions. athenahealth's help page says the CSC is reached from athenaOne: Support > Success Community > Contact Client Support Center, which lets a logged-in user create a case, chat or call. No direct public CSC phone number is published; check the athenahealth public status page before calling.

Corporate main contact for athenahealth customers. athenahealth's own page says these numbers do not connect to the Client Support Center. Local main phone is 617-402-1000 and the toll-free main fax is 888-902-1099. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

For existing customers and their authorized users (account holders) only. Fax number athenahealth lists for the 'Manage attachments' service used by athenaOne practices. Do not send PHI unless your practice's athenahealth configuration directs you to. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.

For existing customers and their authorized users (account holders) only. Where athenahealth says paper remittances and EOBs go for posting. Practices using the athenaMailbox service should forward to their assigned athenaMailbox address instead. This is a software/vendor support line; it cannot answer payer coverage, eligibility or claim-status questions.