Baptist Health Care (Pensacola, FL)

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient Financial Services — billing customer service

Official page read
Phone448-227-3600Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Baptist Health Care (Baptist Hospital, Gulf Breeze Hospital, Jay Hospital, Baptist Medical Group) hospital and physician bill questions. The page also offers the PatientWallet self-service portal and an online contact form. Separate from Baptist Health in Jacksonville and Baptist Health South Florida.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance applications — Patient Financial Services (email and mail)

Official page read
Phone

No phone listed for this route

Published email

financialassistance@bhcpns.org

Request the financial assistance policy/application or submit a completed application

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address
Patient Financial Services - BHC PO Box 17106 Pensacola, FL 32522

Mail completed financial assistance applications

From the Financial Assistance Plain Language Summary (FM-325, 02/2025). Questions go to Customer Service at 448-227-3600 (the billing line).

View source ↗ · Source checked 2026-10-25

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patient assistance

Gulf Breeze Hospital — financial counselors (Business Affairs)

Official page read
Phone448-227-8316Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Business Affairs financial counselors listed in the Gulf Breeze Hospital department directory.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Jay Hospital — business office

Official page read
Phone448-227-5820Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Business office listed in the Jay Hospital (14114 Alabama St., Jay, FL) department directory. Jay Hospital Medical Records is listed there as 448-227-5975.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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