DialClerk Directory

Hospitals and health systems

Bayhealth

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

patient billing

Billing Support — hospital bills and financial counseling (Kent and Sussex campuses)

Official page read
Phone877-744-7081Published hours

Appointments 8:30 a.m. to 4 p.m., Monday through Friday

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Hospital billing questions; appointments with a Billing Support Specialist or Financial Counselor 8:30 a.m.-4 p.m. Mon-Fri. Kent campus billing office at 522 S. State Street (Dover); Sussex campus office on the first floor by the main entrance.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Assistance Program — policy, application and help

Official page read
Phone877-744-7081Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Obtain the financial assistance policy/application or apply through the Billing Support office (same number as billing). Interpreter via Language Line for LEP patients at the office.

View source ↗ · Source checked 2026-10-25 · Patient Billing and Financial Services brochure: 877-744-7081 ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Bayhealth Emergency Physician billing

Official page read
Phone855-691-9890Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Emergency physician bills are separate from Bayhealth Hospital bills (March 2023 Patient Billing and Financial Services brochure).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone302-430-5785Fax

302-430-5585

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address
Health Information Department 100 Wellness Way Milford, DE 19963

Medical records release requests

Signed authorization letter (patient name, DOB, address/phone, recipient, records requested) by fax or mail; records are mailed. MyChart requests encouraged. Questions: 302-430-5785.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Bayhealth Service Desk — MyChart patient portal help

Official page read
Phone302-744-7196Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

MyChart patient portal assistance.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Hospital main numbers — Kent and Sussex campuses

Official page read
Phone302-674-4700Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Main hospital lines: Kent Campus 302-674-4700; Sussex Campus 302-422-3311 (Sussex shown in a note). Not a department line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice