Bayhealth

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Billing Support — hospital bills and financial counseling (Kent and Sussex campuses)

Official page read
Phone877-744-7081Published hours

Appointments 8:30 a.m. to 4 p.m., Monday through Friday

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Hospital billing questions; appointments with a Billing Support Specialist or Financial Counselor 8:30 a.m.-4 p.m. Mon-Fri. Kent campus billing office at 522 S. State Street (Dover); Sussex campus office on the first floor by the main entrance.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Assistance Program — policy, application and help

Official page read
Phone877-744-7081Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Obtain the financial assistance policy/application or apply through the Billing Support office (same number as billing). Interpreter via Language Line for LEP patients at the office.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Bayhealth Emergency Physician billing

Official page read
Phone855-691-9890Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Delaware

Mailing address

Not researched for this route

Emergency physician bills are separate from Bayhealth Hospital bills (March 2023 Patient Billing and Financial Services brochure).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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