DialClerk Directory

Health plans and insurers

Benefit & Risk Management Services (BRMS)

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

provider services

Main office - claims, eligibility and provider support

Official page read
Phone888-326-2555

Main BRMS support line

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address
Benefit & Risk Management Services, Inc. PO Box 2140 Folsom, CA 95763

Corporate/customer support mailing address

Contact page lists this number and PO Box for BRMS (independent third-party administrator in Folsom, CA, with a Hawaii office). Providers page offers concierge support for claim inquiries and member information. Each employer plan differs: the number on the member's ID card is authoritative for that plan.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Main office fax

Official page read
Phone

No phone listed for this route

Fax

916-467-1401

Main office

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Fax listed with the BRMS main office contact. Department not specified.

View source ↗ · Source checked 2026-10-25

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prior authorization

Managed Care / utilization management - toll-free

Official page read
Phone800-368-0767

Utilization management review requests

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Contact page Managed Care section: 'Review is based on medical necessity only. If approved, that does not verify benefits or eligibility at time of service.' Local UM line on the same page: (916) 467-1138.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Utilization management fax

Official page read
Phone

No phone listed for this route

Fax

916-467-1403

Utilization management / precertification

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

UM Fax listed in the Managed Care section of the BRMS contact page. A Precertification Form is linked from the Providers page.

View source ↗ · Source checked 2026-10-25 · Providers page: Precertification Form and Provider Gateway ↗

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portal

Provider Gateway - claims, medical requests, eligibility

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

HIPAA-compliant portal to review member/provider claims, request claim inquiries, initiate and review medical requests and letters, and confirm member eligibility by provider NPI/TIN.

View source ↗ · Source checked 2026-10-25

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