Benefit & Risk Management Services (BRMS)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Managed Care / utilization management - toll-free

Official page read
Phone800-368-0767

Utilization management review requests

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Contact page Managed Care section: 'Review is based on medical necessity only. If approved, that does not verify benefits or eligibility at time of service.' Local UM line on the same page: (916) 467-1138.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Utilization management fax

Official page read
Phone

No phone listed for this route

Fax

916-467-1403

Utilization management / precertification

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

UM Fax listed in the Managed Care section of the BRMS contact page. A Precertification Form is linked from the Providers page.

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Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

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  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

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  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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