Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Physical address481 Edward H. Ross Drive
Elmwood Park, NJ 07407
Corporate headquarters. The source does not designate this as a specimen, claims or payment destination.
Current official contact page identifies this as the healthcare-provider customer-service line. Patient support and patient billing have separate numbers.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
The published program applies to insurance-billed testing, excludes self-pay, and is unavailable under government plans and some commercial plans. Confirm other payment options directly.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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