Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.
Dental administrator listed in the BCBS MN manual; toll free 1-800-328-1188. Source: 2025 Provider Policy & Procedure Manual (revised 11/17/25), chapter 1 At Your Service. Availity Essentials is the preferred channel for authorizations and admission notifications.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.
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Dental plan and subscriber information
CDT codes, tooth numbers, surfaces and planned service dates
Predetermination, claim and attachment references
Questions to resolve
Which plan network and benefit limitations apply?
Are radiographs, narratives or periodontal charts required?
Is this a predetermination or a required authorization?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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