DialClerk Directory

Blue Cross and Blue Shield of Montana

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider services — group, BlueCard and individual plans (claims, benefits, eligibility, remits, PA status)

Official page read
Phone800-447-7828Published hours

Not published in this record

Product, plan and location

commercial · exchange
Montana

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2 per the page

Menus can change. No live call verification is claimed.

Montana provider Contact Us page (HCSC-operated Blue Cross and Blue Shield of Montana). Page lists option 2 for claims questions, benefits, member eligibility, remit questions and prior authorization status.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Special Investigations Department fraud hotline (Montana)

Official page read
Phone800-543-0867Published hours

24x7

Product, plan and location

Confirm the exact product or service
Montana

Mailing address

Not researched for this route

Montana provider Contact Us page (HCSC-operated Blue Cross and Blue Shield of Montana). Confidential fraud reporting; not for claims or eligibility.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Montana Kids (HMK) provider contact

Official page read
Phone855-258-3489Published hours

Not published in this record

Product, plan and location

chip
Montana

Mailing address

Not researched for this route

Montana provider Contact Us page (HCSC-operated Blue Cross and Blue Shield of Montana).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Blue Cross Medicare Advantage (MT) provider customer service — individual plans

Official page read
Phone877-774-8592Published hours

Not published in this record

Product, plan and location

medicare advantage
Montana

Mailing address

Not researched for this route

Montana provider Contact Us page (HCSC-operated Blue Cross and Blue Shield of Montana). Also listed as the Medicare Advantage prior authorization number.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Blue Cross Medicare Advantage (MT) provider customer service — group plans

Official page read
Phone877-299-1008Published hours

Not published in this record

Product, plan and location

medicare advantage
Montana

Mailing address

Not researched for this route

Montana provider Contact Us page (HCSC-operated Blue Cross and Blue Shield of Montana).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice