DialClerk Directory

Blue Cross Blue Shield Federal Employee Program (FEP)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

FEP Anthem Blue Cross and Blue Shield Colorado and Nevada — precertification (FEHB)

Official page read
Phone800-860-2156Published hours

Not published in this record

Product, plan and location

fehb
Colorado · Nevada

Mailing address
Anthem Blue Cross and Blue Shield (FEP) P.O. Box 105557 Atlanta, GA 30348-5557

FEP claims and correspondence (Colorado and Nevada)

Precertification for FEHB members of Anthem BCBS Colorado and Anthem BCBS Nevada (PSHB: 1-833-821-2259). Claims and correspondence: P.O. Box 105557, Atlanta, GA 30348-5557.

View source ↗ · Source checked 2026-10-25 · FEP Nevada contact page: same precertification number and P.O. Box ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

FEP Blue Cross and Blue Shield of Arizona — customer service and precertification (FEHB)

Official page read
Phone602-864-4102Published hours

Not published in this record

Product, plan and location

fehb
Arizona

Mailing address
Blue Cross and Blue Shield of Arizona P.O. Box 2924 Phoenix, AZ 85062-2924

FEP claims (Arizona)

BCBSAZ FEP customer service and precertification share this number (PSHB: 1-888-585-8922). FEP claims mailing address listed.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

FEP Blue Cross and Blue Shield of New Mexico — precertification

Official page read
Phone800-325-8334Published hours

Not published in this record

Product, plan and location

fehb
New Mexico

Mailing address

Not researched for this route

Precertification for BCBSNM FEP members. MH/SUD precertification: 1-877-783-1385; case management 1-800-462-3275.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

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  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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