DialClerk Directory

Blue Cross Blue Shield of Arizona / Health Choice

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Medical prior authorization phone (Health Choice Medicaid)

Official page read
Phone800-322-8670Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Labeled Medical PA Phone on Health Choice (AHCCCS) provider page. Same number shown as main Call Us line (TTY 711).

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Medical PA fax (Health Choice)

Official page read
Phone

No phone listed for this route

Fax

877-422-8120

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Labeled Medical PA Fax Line.

View source ↗ · Source checked 2026-10-20

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fax prior auth

Pharmacy PA fax (Health Choice)

Official page read
Phone

No phone listed for this route

Fax

877-422-8130

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Labeled Pharmacy PA Fax Line.

View source ↗ · Source checked 2026-10-20

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prior authorization

eviCore imaging and select cardiac PA (Health Choice)

Official page read
Phone800-421-7592Fax

800-540-2406

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Per fetched PA guidelines page. A separate search snippet listed 888-693-3211 / fax 888-693-3210 for a different azblue page; confirm which applies.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Health Choice Medicaid — dental prior authorization

Official page read
Phone

No phone listed for this route

Published email

HCHdentaldeptHCA@azblue.com

Dental services requiring prior authorization.

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address
Blue Cross Blue Shield of Arizona Health Choice, Attn: HC Dental Prior Authorization, 8220 N. 23rd Ave., Phoenix, AZ 85021

Dental prior authorization requests.

Secure provider portal is also listed. The current page designates 2026 dental criteria and matrices. No current fax for this purpose was established.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-10-01

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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