DialClerk Directory

Blue Cross Blue Shield of Michigan

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Federal Employee Program claim status (automated)

Official page read
Phone800-482-3600Published hours

Not published in this record

Product, plan and location

fehb
Michigan

Mailing address

Not researched for this route

FEP providers and facilities; the FEP phone system has different prompts than the other BCBSM lines.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Paper claims — Medicare Plus Blue and BCN Advantage

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicare advantage
Michigan

Mailing address
Medicare Plus Blue and BCN Advantage Claims P.O. Box 32593 Detroit, MI 48232-0593

Paper claims for providers without an Availity account

View source ↗ · Source checked 2026-10-25

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claims

Paper claims — Blue Cross and BCN commercial (professional and facility)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
Michigan

Mailing address
Blue Cross and BCN Commercial Claims P.O. Box 312500 Detroit, MI 48231-2500

Professional (including COB) and facility UB-04 paper claims

View source ↗ · Source checked 2026-10-25

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claims

Paper claims — Federal Employee Program

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

fehb
Michigan

Mailing address
Blue Cross Blue Shield of Michigan P.O. Box 312599 Detroit, MI 48231-2599

FEP paper claims

View source ↗ · Source checked 2026-10-25

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claims

Paper claims — Blue Cross Complete (Medicaid)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address
Blue Cross Complete claims P.O. Box 7355 London, KY 40742

Blue Cross Complete of Michigan paper claims

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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