DialClerk Directory

Health plans and insurers

BlueCross BlueShield of South Carolina

Phone, published email, fax, addresses and the next step for your office.

27 contact routesNo directory research calls placed

provider services

General phone (Columbia)

Official page read
Phone803-788-0222Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

Toll-free 800-288-2227. No dedicated provider services line on the contact page; use provider portal/IVR from provider materials.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Mental health benefits, providers (Companion Benefit Alternatives)

Official page read
Phone800-868-1032Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Advanced radiology / radiation oncology PA (RadMD)

Official page read
Phone866-500-7664Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

My Insurance Manager technical help

Official page read
Phone855-229-5720Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Preferred Blue and Blue Essentials — claims, benefits and eligibility VRU

Official page read
Phone800-868-2510Published hours

Automated VRU: 24 hours a day, 7 days a week

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

Menu guidance in the source record

Have the NPI or Tax ID, member ID, date of birth and date of service ready. After benefit details, say “Advocate” or press 0 for an advocate; the guide also routes denied claims to an advocate. If the ID has alphabetic characters beyond its three-character prefix, use My Insurance Manager.

Menus can change. No live call verification is claimed.

Staffed representative hours are not established. The April 2026 guide distinguishes Columbia/Lexington and outside-South-Carolina access numbers. The old fax lacked a supported purpose and is removed.

View source ↗ · Source checked 2026-10-22 · bcbs sc current vru guide ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Health Claims member line

Official page read
Phone888-410-2227Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

Member line. Columbia 803-264-2215.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

BlueChoice and Blue Option — claims, benefits and eligibility VRU

Official page read
Phone800-868-2528Published hours

Automated VRU: 24 hours a day, 7 days a week

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Federal Employee Program — claims, benefits and eligibility VRU

Official page read
Phone888-930-2345Published hours

Automated VRU: 24 hours a day, 7 days a week

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Medicare Advantage — claims, benefits and eligibility VRU

Official page read
Phone855-209-7267Published hours

Automated VRU: 24 hours a day, 7 days a week

Product, plan and location

medicare advantage
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

State Health Plan — claims, benefits and eligibility VRU

Official page read
Phone800-444-4311Published hours

Automated VRU: 24 hours a day, 7 days a week

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Preferred Blue and Blue Essentials — prior authorization

Official page read
Phone800-334-7287Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

BlueChoice and Blue Option — prior authorization

Official page read
Phone800-950-5387Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Federal Employee Program — prior authorization

Official page read
Phone800-327-3238Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Medicare Advantage — prior authorization

Official page read
Phone855-843-2325Published hours

Not published in this record

Product, plan and location

medicare advantage
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

State Health Plan — prior authorization

Official page read
Phone800-925-9724Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Electronic data interchange — services

Official page read
Phone

No phone listed for this route

Published email

EDI.Services@bcbssc.com

EDI services

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update

edi clearinghouse support

Electronic data interchange — technical support

Official page read
Phone

No phone listed for this route

Published email

EDIG.Support@PalmettoGBAServices.com

EDI support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update

email other

Electronic funds transfer — provider support

Official page read
Phone

No phone listed for this route

Published email

Provider.EFT@bcbssc.com

Provider EFT support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update

email other

Provider directory — updates and support

Official page read
Phone

No phone listed for this route

Published email

Provider.Directory@bcbssc.com

Provider directory support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update

prior authorization

Avalon — delegated utilization-review contact

Official page read
Phone844-227-5769Fax

813-751-3760

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

Confirm the applicable product and delegated service before submission.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Cohere Health — delegated utilization-review contact

Official page read
Phone888-787-0309Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

Confirm the applicable product and delegated service before submission.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

MBMNow — delegated utilization-review contact

Official page read
Phone877-440-0089Fax

612-367-0742

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

Confirm the applicable product and delegated service before submission.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Evolent — BlueChoice members

Official page read
Phone888-642-9181Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

Confirm the applicable product and delegated service before submission.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

General technology support

Official page read
Phone877-274-1715Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Preferred Blue VRU — callers in Columbia or Lexington

Official page read
Phone803-788-8562Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

April 2026 guide labels this access number by caller location.

View source ↗ · Source checked 2026-10-22 · bcbs sc provider contact ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Preferred Blue VRU — callers outside South Carolina

Official page read
Phone800-334-2583Published hours

Not published in this record

Product, plan and location

commercial
South Carolina

Mailing address

Not researched for this route

Caller-location routing for this South Carolina plan; not another state’s Blue plan.

View source ↗ · Source checked 2026-10-22 · bcbs sc provider contact ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

BlueCard — eligibility and benefits for another Blue plan

Official page read
Phone800-676-2583Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Carolina

Mailing address

Not researched for this route

Use for members of a Blue plan outside South Carolina; not a universal claim-submission number.

View source ↗ · Source checked 2026-10-22 · bcbs sc provider contact ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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