Boehringer Ingelheim Patient Support

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

OFEV — CARECONNECT4ME support and enrollment

Official page read
Phone866-673-6366Fax

844-880-6338

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
CARECONNECT4ME PO Box 5070 Louisville, KY 40205-0070

Completed OFEV CARECONNECT4ME enrollment form only; not a payment or general BI Cares application address.

Published OFEV support/enrollment route, including financial-resource navigation. The official page describes health-resource support as 24/7; no financial-team hours are established. The mailing address and fax are for CARECONNECT4ME enrollment, not general BI Cares applications.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

JARDIANCE savings card — CareConnect4Me card assistance

Official page read
Phone866-279-8990

Help with an existing JARDIANCE savings card, as stated on the enrollment page.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The page directs people having trouble with their card to CareConnect4Me at this number. This is a savings-card support route, separate from Boehringer Cares charitable assistance. Published program terms govern eligibility; hours, fax, email and postal destination were not established. No enrollment form was completed.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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