Brown University Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient billing customer service (pay by phone)

Official page read
Phone401-444-6966Published hours

Mon–Fri 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
Rhode Island · Massachusetts

Mailing address

Not researched for this route

Brown University Health (formerly Lifespan) billing customer service and paperless billing changes.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance and payment plans

Official page read
Phone401-444-7850Published hours

Mon–Fri 9 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
Rhode Island · Massachusetts

Mailing address

Not researched for this route

Help establishing a payment plan or applying for financial assistance; Gateway Healthcare has separate information on the page.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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