Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
fax claims
Medi-Cal Rx paper pharmacy claims — fax and mail
Official page read
Phone
No phone listed for this route
Fax
866-391-6726
Published hours
Not published in this record
Product, plan and location
medicaid California
Mailing addressMedi-Cal Rx Customer Service Center
ATTN: Provider Paper Claims or Provider Claims Appeals or Provider Claims Inquiries
P.O. Box 610
Rancho Cordova, CA 95741-0610
Pharmacy paper claims, claims appeals, claims inquiries, finance and member reimbursement claims (identify the department on the ATTN line).
Pharmacy (Medi-Cal Rx) paper claims only. Medical claims go to the Medi-Cal fiscal intermediary.
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
Have ready in your secure workspace
Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory