CalViva Health

Care management and transportation

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

case management

Hospital Notification Unit — admissions and post-stabilization notification

Official page read
Phone800-995-7890Fax

800-676-7969

Hospital admission notifications.

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

CalViva Health Medi-Cal (Fresno, Kings, Madera counties) is administered by Health Net; this contact comes from the CalViva prior authorization list effective October 1, 2026. Emergency hospitalizations require notification within 24 hours.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Long-term Care Intake Line

Official page read
Phone800-453-3033Fax

855-851-4563

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

CalViva Health Medi-Cal (Fresno, Kings, Madera counties) is administered by Health Net; this contact comes from the CalViva prior authorization list effective October 1, 2026. Long-term care (SNF/LTC) intake and authorization.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

transportation

Care Ride Unit — NEMT prior authorization fax

Official page read
Phone

No phone listed for this route

Fax

833-701-0051

NEMT prior authorization.

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

CalViva Health Medi-Cal (Fresno, Kings, Madera counties) is administered by Health Net; this contact comes from the CalViva prior authorization list effective October 1, 2026. Non-emergency medical transportation prior authorization (PCS forms). Trip scheduling is through Modivcare.

View source ↗ · Source checked 2026-10-25

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transportation

Modivcare — NEMT/NMT ride scheduling

Official page read
Phone866-529-2128Fax

877-457-3352

Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

CalViva Health Medi-Cal (Fresno, Kings, Madera counties) is administered by Health Net; this contact comes from the CalViva prior authorization list effective October 1, 2026. Scheduling of non-emergency and non-medical ground transportation.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

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  • Plan, service area and requested date
  • Existing coordination or trip reference
  • Authorized caller details

Questions to resolve

  • Does this vendor administer the member’s plan?
  • What information is required for this request?
  • What confirmation and follow-up contact will be provided?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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