Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Commercial member grievances and appeals — written requests (secure fax and mail)

Official page read

Phone877-247-6512TTY phone877-870-8943Fax

850-383-3413

Published hours

Member Services 8:00 a.m. - 5:00 p.m., Monday - Friday

Product, plan and location

commercial
Florida

Mailing address

Capital Health Plan P.O. Box 15349 Tallahassee, FL 32317-5349

Written grievance or appeal requests

From CHP's Commercial Member Grievance and Appeal Process document. Phone is the toll-free Member Services number for informal resolution first (local 850-383-3311 is listed separately on this record); fax is CHP's secure fax. For commercial members; Medicare Advantage members follow separate Medicare appeal rules.

View source ↗ · Source checked 2026-10-25

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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Denial notice, remittance and reason codes
Previous appeal confirmation and decision
Supporting evidence and any required authorization to represent the member

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