CAQH (ProView)

Credentialing and enrollment

Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.

provider enrollment credentialing

CAQH Provider Data Portal (DataSpring) — practitioner help desk

Official page read
Phone888-599-1771Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern; chat Monday–Friday 8 a.m.–6:30 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current support for practitioners, practice managers and practitioner groups: credentialing, directory management and sanctions monitoring. The current official site uses DataSpring branding and states existing CAQH portal access is unchanged. The inherited providerhelp@proview.caqh.org mailbox is not re-established on this current support page and is withheld as unconfirmed, not declared invalid; it remains in the exact before/held evidence. No universal credentialing-document submission email, fax or postal address is established.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

DataSpring / CAQH credentialing and directory support — health plans and organizations

Official page read
Phone888-600-9802

Credentialing, directory management and sanctions-monitoring support for participating health plans and other organizations.

Published hours

Monday–Friday 8 a.m.–5 p.m. Eastern; published chat hours are also 8 a.m.–5 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Use the organization portal, not the practitioner help-desk route. This support scope does not establish plan participation, credentialing approval or eligibility.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

DataSpring / CAQH primary-source verification — practitioners and practice managers

Official page read
Phone888-402-2740

Primary-source-verification support for practitioners and practice managers.

Published hours

Monday–Thursday 8 a.m.–8 p.m. Eastern; Friday 7 a.m.–7 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Separate primary-source-verification service; not the general Provider Data Portal help desk. The page displays help@verifide.caqh.org, but both captured raw HTML and the rendered browser DOM link to mailto:help#verifide.caqh.org. The conflicting email destination is withheld; the published phone is retained. This does not establish whether either mailbox exists or accepts messages.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

DataSpring / CAQH primary-source verification — health plans and organizations

Official page read
Phone888-402-2740

Primary-source-verification support for health plans and other organizations.

Published email

accounthelp@verifide.caqh.org

Account help for primary-source-verification customers that are health plans or other organizations; not the practitioner general portal mailbox.

Published hours

Monday–Friday 8 a.m.–6 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The same published phone serves two primary-source-verification audiences with different email destinations and hours; their scopes are kept separate.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Call preparation · editorial guide

Make the call count.

Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.

Have ready in your secure workspace

  • Individual and group NPIs
  • Application reference, location and requested network
  • Submission dates and outstanding checklist

Questions to resolve

  • Was the application accepted as complete?
  • Are contracting and credentialing at different stages?
  • What effective date is confirmed in writing?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

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For the people making the calls

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