DialClerk Directory

Health plans and insurers

CareFirst BlueCross BlueShield

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

provider services

CareFirst Community Health Plan Maryland — provider assistance

Official page read
Phone410-779-9359Published email

ProviderMD@CareFirst.com

Community Health Plan Maryland provider assistance.

Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Alternate provider number: 800-730-8543. The source does not specify a time zone.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Commercial provider services / CareFirst on Call

Official page read
Phone800-842-5975Published hours

Not published in this record

Product, plan and location

commercial
Maryland · District of Columbia · Virginia

Mailing address
Mail Administrator, P.O. Box 14114, Lexington, KY 40512

Commercial provider correspondence for the BlueChoice, BluePreferred, HealthyBlue, Indemnity and BlueHPN products listed in the provider QRG.

Menu guidance in the source record

CareFirst on Call card: 0 transfers to customer service. Use the telephone keypad for membership IDs and omit the three-character prefix.

Menus can change. No live call verification is claimed.

Commercial products listed in the current provider QRG use this phone. The on-call card also lists 202-479-6560. Provider correspondence uses PO Box 14114; commercial claim submissions use a separate PO Box 14116, Lexington, KY 40512. NASCO/out-of-area claims and FEP have separately listed phone routes. QRG revision: CUT6010-1E (4/26); on-call card revision: PCM1034-1N (1/25). No phone schedule is established by these documents.

View source ↗ · Source checked 2026-10-22 · Source revision 2026-04 · carefirst current oncall card ↗ · carefirst current quick guides ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Federal Employee Program in Maryland — precertification

Official page read
Phone866-773-2884Published hours

Not published in this record

Product, plan and location

federal
Maryland

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice