CareFirst BlueCross BlueShield

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

CareFirst Community Health Plan Maryland — provider assistance

Official page read
Phone410-779-9359Published email

ProviderMD@CareFirst.com

Community Health Plan Maryland provider assistance.

Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Alternate provider number: 800-730-8543. The source does not specify a time zone.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Commercial provider services / CareFirst on Call

Official page read
Phone800-842-5975Published hours

Not published in this record

Product, plan and location

commercial
Maryland · District of Columbia · Virginia

Mailing address
Mail Administrator, P.O. Box 14114, Lexington, KY 40512

Commercial provider correspondence for the BlueChoice, BluePreferred, HealthyBlue, Indemnity and BlueHPN products listed in the provider QRG.

Menu guidance in the source record

CareFirst on Call card: 0 transfers to customer service. Use the telephone keypad for membership IDs and omit the three-character prefix.

Menus can change. No live call verification is claimed.

Commercial products listed in the current provider QRG use this phone. The on-call card also lists 202-479-6560. Provider correspondence uses PO Box 14114; commercial claim submissions use a separate PO Box 14116, Lexington, KY 40512. NASCO/out-of-area claims and FEP have separately listed phone routes. QRG revision: CUT6010-1E (4/26); on-call card revision: PCM1034-1N (1/25). No phone schedule is established by these documents.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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