DialClerk Directory

Hospitals and health systems

Carilion Clinic

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

patient billing

Billing Customer Service

Official page read
Phone866-720-3742Published email

billingservice@carilionclinic.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Physical address
Carilion Clinic Billing Customer Service 101 Elm Ave., 3rd Floor Roanoke, VA 24013

Payment center / walk-in billing help

Carilion Clinic Billing Customer Service for bill questions, payment help and financial assistance application help; walk-in at the payment center.

View source ↗ · Source checked 2026-10-25 · Financial Assistance Policy (rev 2/2026): Billing Customer Service 1-866-720-3742 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance (CFAP) applications

Official page read
Phone

No phone listed for this route

Fax

540-224-5444

Completed financial assistance applications

Published email

billingservice@carilionclinic.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address
Carilion Clinic CFAP, Suite 303 P.O. Box 40032 Roanoke, VA 24022-0032

Financial assistance applications

Submit completed Carilion Financial Assistance Program (CFAP) applications by mail, fax or email; questions go to Billing Customer Service 1-866-720-3742. Applications are also available at hospital registration desks.

View source ↗ · Source checked 2026-10-25 · Financial assistance application (rev 06/2025): CFAP mailing address ↗

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provider services

On-call specialties line — Roanoke Valley (for referring providers)

Official page read
Phone540-981-7777Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Virginia

Mailing address

Not researched for this route

Listed on Carilion's Roanoke Valley specialty provider referral list (updated through 09/2026) as the on-call specialties number for referring providers; the same PDF lists specialty-specific scheduling numbers and eConsult options.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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