CenCal Health

Medi-Cal member assistance for the plan’s two-county area; the county determines enrollment eligibility. Local Medi-Cal health plan for Santa Barbara and San Luis Obispo counties. CenCal CareConnect is a distinct HMO D-SNP product; verify product and eligibility before using a route.

CareConnect requires Medicare Parts A and B, full-scope Medi-Cal, age 21 or older, and residence in Santa Barbara or San Luis Obispo County. These are program qualifiers, not an individual eligibility finding. Local Medi-Cal health plan for Santa Barbara and San Luis Obispo counties. CenCal CareConnect is a distinct HMO D-SNP product; verify product and eligibility before using a route.

Separate enrollment route. Program requires Medicare A/B, full-scope Medi-Cal, age 21+ and residence in Santa Barbara or San Luis Obispo County; a submitted application is not coverage confirmation. Local Medi-Cal health plan for Santa Barbara and San Luis Obispo counties. CenCal CareConnect is a distinct HMO D-SNP product; verify product and eligibility before using a route.

The same Provider Services number is expressly listed for both counties. No member eligibility is inferred from the office location. Local Medi-Cal health plan for Santa Barbara and San Luis Obispo counties. CenCal CareConnect is a distinct HMO D-SNP product; verify product and eligibility before using a route.

Hours withheld: claims page lists 8:30 a.m.–4 p.m., department page adds noon–1 p.m. lunch closure, and disputes page lists 8 a.m.–5 p.m. The original-claim PO Box is separate from claim corrections. The legacy pharmacy/MedImpact address is not imported. Local Medi-Cal health plan for Santa Barbara and San Luis Obispo counties. CenCal CareConnect is a distinct HMO D-SNP product; verify product and eligibility before using a route.

Status inquiries only. Select Medi-Cal or CareConnect and contracted/non-contracted status on the official page for the correct dispute/appeal forms. No universal appeal mailing address is inferred; conflicting published phone hours are left blank. Local Medi-Cal health plan for Santa Barbara and San Luis Obispo counties. CenCal CareConnect is a distinct HMO D-SNP product; verify product and eligibility before using a route.

Follow the form instructions and choose the correct product and provider-contract status. This address is not generalized to all provider appeals. Local Medi-Cal health plan for Santa Barbara and San Luis Obispo counties. CenCal CareConnect is a distinct HMO D-SNP product; verify product and eligibility before using a route.

Specific inquiry route for services that may not require prior authorization. The page limits Referral Authorization Forms to CenCal Medi-Cal members; actual TAR/RAF/clinical submissions use the current portal or applicable form. No fax is inferred. Local Medi-Cal health plan for Santa Barbara and San Luis Obispo counties. CenCal CareConnect is a distinct HMO D-SNP product; verify product and eligibility before using a route.