DialClerk Directory

Health plans and insurers

Centers Plan for Healthy Living (legacy, now Elevance Health)

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

claims

Legacy claims assistance — dates of service before the Anthem/Wellpoint transition

Official page read
Phone844-292-4211Published hours

Monday–Friday, 9 a.m.–5 p.m. Eastern

Product, plan and location

medicaid · dsnp
New York

Mailing address

Not researched for this route

Menu guidance in the source record

Press option 2

Menus can change. No live call verification is claimed.

Elevance Health acquired Centers Plan on January 1, 2025. Claims and authorizations with dates of service before the transition dates (MAP: January 1, 2026; MLTC: March 1, 2026) continue to be processed the same way; legacy provider portal available through February 28, 2027. Later dates of service go to Anthem HealthPlus or Wellpoint of NY.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Former Centers Plan MAP members — transition assistance

Official page read
Phone833-613-5117Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern

Product, plan and location

dsnp
New York

Mailing address

Not researched for this route

MAP members were enrolled in Anthem HealthPlus Full Dual Advantage LTSS 2 (HMO D-SNP) effective January 1, 2026 unless they chose another plan. Member line. TTY: 711.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Former Centers Plan MLTC members — transition assistance

Official page read
Phone855-270-1600Published hours

Monday–Friday, 8 a.m.–5 p.m. Eastern

Product, plan and location

medicaid
New York

Mailing address

Not researched for this route

MLTC members in NYC, Nassau, Suffolk, Rockland and Westchester moved to Anthem (Erie/Niagara to Wellpoint of NY) effective March 1, 2026 unless they chose another plan. Member line. TTY: 711.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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