CenterWell Pharmacy (Humana Pharmacy)

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

CenterWell Pharmacy mail delivery - prescriber

Official page read
Phone800-967-9830Fax

800-379-7617

Published hours

Mon-Fri 8am-11pm ET, Sat 8am-6:30pm ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Humana prescriber quick reference guide: CenterWell Pharmacy (mail delivery, maintenance meds and DME) phone 800-967-9830 M-F 8-11, Sat 8-6:30 ET; fax 800-379-7617. humanapharmacy.com lists 800-379-0092 as general customer support. Corrected 2026-10-21 from +18003790092.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

CenterWell Specialty Pharmacy - prescriber

Official page read
Phone877-412-0299Fax

877-405-7940

Published hours

Mon-Fri 8am-11pm ET, Sat 8am-6:30pm ET

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Humana prescriber quick reference guide: CenterWell Specialty Pharmacy phone 877-412-0299, fax 877-405-7940. 800-486-2668 was not on humanapharmacy.com/prescriber-information when checked. Corrected 2026-10-21 from +18004862668.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

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Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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