Central Maine Healthcare (Prime Healthcare)

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient Financial Services — visits after 5/1/2026

Official page read
Phone844-746-5501Published hours

8:00am–4:30pm

Product, plan and location

Confirm the exact product or service
Maine

Mailing address

Not researched for this route

Physical address
CMH Patient Financial Services 29 Lowell Street, 1st Level Lewiston, Maine 04240

In-person payments

Bill questions for visits on or after 5/1/2026 (after the Prime Healthcare transition).

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Customer service — visits before 5/1/2026 (CMMC, Bridgton, Rumford)

Official page read
Phone207-795-2237Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maine

Mailing address

Not researched for this route

Customer service number listed for Bridgton Hospital, Central Maine Medical Center and Rumford Hospital accounts for visits before 5/1/2026; insurance-related bill questions. Toll free in Maine 1-833-486-2738.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient Financial Services — toll free in Maine

Official page read
Phone833-486-2738Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maine

Mailing address

Not researched for this route

Toll-free Patient Financial Services for insurance questions and account balances.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial advocates (financial assistance)

Official page read
Phone207-786-1803Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maine

Mailing address

Not researched for this route

Schedule an in-person appointment with a financial advocate for financial assistance or coverage screening.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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