Children's Healthcare of Atlanta

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Customer service — hospital bills

Official page read
Phone404-785-5589Published email

billing@choa.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Georgia

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 to pay by phone

Menus can change. No live call verification is claimed.

Billing questions and pay by phone (option 1).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Cardiology billing

Official page read
Phone404-256-2593Published hours

9 a.m. to 5 p.m. Monday through Friday

Product, plan and location

Confirm the exact product or service
Georgia

Mailing address

Not researched for this route

Children's cardiology bills.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Price Estimates Team

Official page read
Phone404-785-2678Published email

paymentestimator@choa.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Georgia

Mailing address

Not researched for this route

Cost estimates for scheduled procedures or services.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial Assistance department

Official page read
Phone404-785-5515Fax

404-785-9236

Published email

FinancialAssistanceApplications@choa.org

Published hours

8 a.m. to 5 p.m. Monday through Thursday and 8 a.m. to 12 p.m. Friday

Product, plan and location

Confirm the exact product or service
Georgia

Mailing address
Children's Healthcare of Atlanta Attention: Financial Assistance Department 1575 Northeast Expressway Atlanta, GA 30329

Mail financial assistance documents

Full or partial financial assistance applications; call center also at 866-415-7358. Hughes Spalding applications use the Grady application.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial counseling — Medicaid enrollment

Official page read
Phone404-785-5060Fax

404-785-9236

Published email

financialcounselingdept@choa.org

Published hours

8 a.m. to 4:30 p.m. Monday through Thursday and 8:00 a.m. to 12:00 p.m. Friday

Product, plan and location

Confirm the exact product or service
Georgia

Mailing address

Not researched for this route

Financial counselors for Medicaid/PeachCare enrollment help.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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