DialClerk Directory

Hospitals and health systems

Children's National Hospital

Phone, published email, fax, addresses and the next step for your office.

7 contact routesNo directory research calls placed

patient billing

Patient billing customer service

Official page read
Phone800-787-0021Published hours

Mon–Fri 9 a.m.–4 p.m. ET

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address

Not researched for this route

Questions about Children's National hospital bills, payment plans and pay-by-phone. Local number 301-572-3542. For mailed payments use the address printed on the bill. Children's National Pediatricians & Associates (CNPA) bills use a separate line.

View source ↗ · Source checked 2026-10-25 · Financial assistance page lists the same customer service numbers ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Children's National Pediatricians & Associates (CNPA) — bill pay by phone

Official page read
Phone301-754-3060Published hours

Mon–Fri 9 a.m.–4 p.m. ET

Product, plan and location

Confirm the exact product or service
District of Columbia · Maryland

Mailing address

Not researched for this route

Phone payments for CNPA (primary care practice) bills only.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial counselors — Financial Information Center (financial assistance)

Official page read
Phone202-476-5505Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address

Not researched for this route

Physical address
Financial Information Center (FIC), Room 1820 Children's National Hospital 111 Michigan Avenue, NW Washington, DC 20010

In-person financial counseling

Financial counselors (in person or by phone) for financial assistance applications and documents. Financial Information Center, Room 1820, first floor West Wing, main hospital.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone202-476-5267Published hours

Mon–Fri 8:30 a.m.–5 p.m.; closed federal holidays

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address

Not researched for this route

Medical Records (HIM) Department. Patients, parents and providers request records through the online request tool; third parties (attorneys, agencies) use ChartSwap. Radiology images: Radiology Department 202-476-3426. No fax number is published on the page.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Transfer Center / direct admit (202-476-LIFE)

Official page read
Phone202-476-5433Published hours

24/7

Product, plan and location

Confirm the exact product or service
District of Columbia · Maryland · Virginia

Mailing address

Not researched for this route

Emergency department transfer center and direct admissions (direct admissions require payer pre-authorization). For physicians/facilities.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician Access Line (specialist consultations)

Official page read
Phone202-476-4880Published hours

Mon–Fri 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
District of Columbia · Maryland · Virginia

Mailing address

Not researched for this route

For physicians to reach Children's National specialists for consultations / on-call specialist. After hours use the hospital operator 202-476-5000.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician referral line and referral fax

Official page read
Phone202-476-4418Fax

202-476-7651

Patient referrals and information from providers

Published hours

Voicemail monitored Mon–Fri 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
District of Columbia · Maryland · Virginia

Mailing address

Not researched for this route

Physician liaisons (physician relations) for referral help. Providers may fax patient referrals or information to the fax number.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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