Children's National Hospital

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient billing customer service

Official page read
Phone800-787-0021Published hours

Mon–Fri 9 a.m.–4 p.m. ET

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address

Not researched for this route

Questions about Children's National hospital bills, payment plans and pay-by-phone. Local number 301-572-3542. For mailed payments use the address printed on the bill. Children's National Pediatricians & Associates (CNPA) bills use a separate line.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Children's National Pediatricians & Associates (CNPA) — bill pay by phone

Official page read
Phone301-754-3060Published hours

Mon–Fri 9 a.m.–4 p.m. ET

Product, plan and location

Confirm the exact product or service
District of Columbia · Maryland

Mailing address

Not researched for this route

Phone payments for CNPA (primary care practice) bills only.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial counselors — Financial Information Center (financial assistance)

Official page read
Phone202-476-5505Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
District of Columbia

Mailing address

Not researched for this route

Physical address
Financial Information Center (FIC), Room 1820 Children's National Hospital 111 Michigan Avenue, NW Washington, DC 20010

In-person financial counseling

Financial counselors (in person or by phone) for financial assistance applications and documents. Financial Information Center, Room 1820, first floor West Wing, main hospital.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

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  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

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